Who we are
Kathy Spring Upholstery. Our website address is: www.kathyspringupholstery.com.
Contact
Kathy Spring Upholstery can be contacted at: kathyspringupholstery@gmail.com.
Applicable laws
As Kathy Spring Upholstery is based in the U.K., data from website visitors and customers will be handled in accordance with U.K. data protection and processing laws.
Cookies
Cookies are small files made up of letters and numbers. They are stored on your computer or device when you visit a website. To find out more about cookies, you can go to: ico.org.uk/for-the-public/online/cookies/.
This website, kathyspringupholstery.com, was made using WordPress. You can find out more about the cookies used on WordPress sites here: automattic.com/cookies/.
This website uses Pressidium Cookie Consent to display the cookie banner and manage cookie consent. Pressidium’s Privacy Policy: https://pressidium.com/legal/privacy-policy/.
When you confirm your cookie preferences from the banner or cookie settings, a small cookie will be kept on your device for 60 days, saving your preferences for that time period. Your cookie preferences cannot be accessed by Kathy Spring Upholstery.
This website, kathyspringupholstery.com, uses a few cookies. If you submit a form on our site, you may opt in to saving your name, email address and message in cookies. These are for your convenience so that you do not have to type everything out again if you choose to fill out the form again. These cookies will typically last for one year. You can delete these cookies in your web browser.
Other cookies in use on the site are to do with log-in details, basically storing whether or not you’re an administrator or editor or user of the site. There’s also a cookie that creates a unique user ID for you and stores it on your device. As leaving comments (which is different to submitting contact forms) is possible on this site, the standard WordPress cookies that are associated with submitting comments will be stored on your device if you submit a comment.
If you want to see all of the cookies in use by this site, right-click on any page and click “Inspect”, then go to the “Application” menu. Select “https://kathyspringupholstery.com” and you’ll see all of the cookies in use by this site. If you are unsure about what the cookies actually do, there are multiple databases out there that describe the purpose and function of cookies, such as: cookiedatabase.org/ (Kathy Spring Upholstery is not affiliated with this site, it’s just a suggestion).
Contact forms
When website visitors fill out and submit any contact forms on the website, all of the data that is submitted by the visitor will be collected. This collected data will only be viewed by Kathy Spring Upholstery, and will not be shared with any third-party, unless the visitor gives consent for this to happen.
When a website visitor submits a contact form, to prevent spam, a tool called Akismet is used. Akismet will check the visitor’s submission against its database of spam content, to prevent time being wasted by reading fake submissions. Akismet’s Privacy Policy: akismet.com/privacy/
Akismet is used in collaboration with Jetpack, the tool that created and formatted the forms on kathyspringupholstery.com. Jetpack catches all of the form submissions, filtering out potential spam using Akismet. Jetpack is the site where Kathy Spring Upholstery can read form submissions. Jetpack’s Privacy Policy: automattic.com/privacy/
When a website visitor submits any data, their IP address is also submitted. This will only ever be used to identify roughly where most interested potential customers are based. This IP address will never be shared with a third party by Kathy Spring Upholstery.
External links and embedded content from other websites
This website provides links to external websites, such as fabric suppliers and Kathy Spring Upholstery’s social media pages. By following one of these links and leaving kathyspringupholstery.com, the destination website’s privacy policy, cookie policy and terms & conditions will apply.
This website may include embedded content (e.g. videos, images, articles, etc.) from other websites. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that embedded content’s website.
When embedded content is used, the embedded content’s website’s privacy policy, cookie policy and terms & conditions apply.
What data we collect and what it’s used for
Kathy Spring Upholstery collects information from you when you submit a form on this website. When filling out a form on this website, you may be asked to enter your:
- Name
- Email address
- Phone number
This information will be collected or used to:
- Respond to enquiries
If your enquiry is successful, and Kathy Spring Upholstery agrees to provide the upholstery service, you may be asked to supply:
- Payment details
- Your address
- Photographs of the item you’d like upholstered
Correspondence between you and Kathy Spring Upholstery may also be stored to provide the upholstery service.
This information will be collected or used to:
- Provide the upholstery service
- Collect the item you’d like upholstered
- Deliver the upholstered item
- Collect payment for providing the upholstery service
After the upholstery service has been completed, Kathy Spring Upholstery may use the contact information you previously provided to:
- Request your review of the service
If you write one, this review may, with your consent, be displayed on this website, kathyspringupholstery.com.
Our lawful bases for the collection and use of your data
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
- Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
- Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
- Your right to erasure – You have the right to ask us to delete your personal information. Read more about the right to erasure.
- Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
- Your right to object to processing – You have the right to object to the processing of your personal data. Read more about the right to object to processing.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for collecting or using personal information to provide services and goods are:
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
- To update you on the progress of the upholstery service.
- To request a review from you after the upholstery service is complete.
- To respond to any queries or complaints.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Where we get personal information from
Directly from you
How long we retain your data
Your address, payment details, and other sensitive personal data will only be retained until the upholstery service is complete. Your contact details and name may be kept for longer, for example, until a review has been requested or to keep a log of customers.
Who we share your data with
All data submitted in a contact form, including your automatically-included IP address, will not be shared outside of Kathy Spring Upholstery – i.e. Kathy Joyce and website administrators or editors.
Website administrators and editors may be notified that there has been a form submission, and they may see the submitted email address, but they will never do anything with the data collected – only Kathy Joyce has that right.
In submitting a contact form, your submitted data is sent to the Akismet Anti-Spam service to check for potential spam. Akismet’s Privacy Policy: akismet.com/privacy/.
Additionally, data about the item you’d like upholstered could be sent to fabric suppliers, for example, but first, your consent would be obtained.
What rights you have over your data
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Read more about the rights you have over your data here: ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/individual-rights/individual-rights/
Where your data is sent
In submitting a contact form, your submitted data is sent to the Akismet Anti-Spam service to check for potential spam. Akismet’s Privacy Policy: akismet.com/privacy/.
Other than Akismet, your data will not be sent anywhere without your explicit consent.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
ICO Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
3rd February 2026
By using this website, you consent to this privacy policy. Any updates to the privacy policy will be posted on this web page.